Some of our Patient Comments: Surgery very COVID19 safe, social distancing in place, calm and well organised, Very professional, caring and courteous, staff polite and helpful, Very friendly staff, well run clinics, flu injections handled very well during the pandemic, excellent service, very hygenic system, hygenic environment.
FREE HEARING TESTS FROM SCRIVENS HEARING FROM MON 16/11, BOOK AT RECEPTION
eConsult available. This gives our patients access to online consultations, a symptom checker and community service information in addition to being able to contact the GPs and Administrative Staff at the practice.
EXTENDED HRS FOR ALL LONDON BOROUGH OF BROMLEY PRACTICES WILL BE OUTSOURCED TO BROMLEY ALLIANCE, and face to face appointments, telephone consultations and e-consultations will be supplied on behalf of the surgery from the new Orpington Health & Well Being Centre (The Walnuts Orpington)
Care Quality Commission
Following our ANNUAL CQC provider information collection (PIC) call on
29 November 2019
We reviewed the information available to us about Chelsfield Surgery on 20 December 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.
Chelsfield Surgery has been chosen as a Cardiology Hub within the Orpington area. We are able to accept 24hr ECG and BP monitoring for any patient over 16yrs of age from within the practice and other practices, and 12 lead ECG referrals from patients over 7 yrs of age. Referral is via a clinician and a form must be completed.
We are able to perform ECGs, ambulatory ECGs and BPs for our patients and for other practices referring their patients to us. This service will be carried out by our Health Care Assistant, Tania O'Shea.
Did you know that you can self-refer to your local NHS physiotherapy service?
We are trialling a new way for you to see a physiotherapist. If you are 16 years or older, you can now self-refer to physiotherapy for:
- Muscle or joint pain
- Back or neck pain
- Sports injuries
- Sprains and strains
It's exactly the same NHS service, but without the need for a GP appointment first. You can still see your GP to be referred, but self-referral aims to get you seen by a physiotherapist more quickly and should save your GP time.
Call 01689 88 77 10 to self-refer, or ask at Reception.
Please complete a Friends and Family questionnaire online or when you visit
We would be grateful if you could complete the survey about your general practice and your most recent visit. Feedback from this survey will let us see how we are doing.
Minor Surgery Procedures available with Dr Ravi (Weekly Thurs mornings) assisted by HCA Tania
For any 'lumps and bumps'. Referrals to this service by GP.
ALL TELEPHONE CALLS IN AND OUT OF THE SURGERY ARE RECORDED FOR SECURITY AND TRAINING AND PURPOSES.
CCTV HAS BEEN INSTALLED INSIDE AND OUTSIDE THE SURGERY FOR SECURITY AND TRAINING PURPOSES.