Your doctor may refer you to a specialist. Our secretaries will process the referrals, both NHS and PRIVATE, within 5 working days.
For NHS referrals, which are made electronically, information will be sent to you by us in order that you can make your own hospital appointment.
For PRIVATE referrals, the patient makes their own appointment and then they need to contact the secretaries in order for paperwork to be completed. This will not be available for 5 working days. It is not always necessary in respect of Private Referrals to have the letter before you attend the appointment. If this is the case, your private appointment has been booked and the referral letter is simply for insurance purposes. We do not email PRIVATE referrals to the appropriate hospital, it is the patient's responsibility to collect the referral from the surgery reception.
In respect of 2 week urgent cancer referrals, an appointment will be made whilst the patient waits, after seeing the GP (on the same day).
Our secretaries cannot produce 'to whom it may concern' letters for leisure, theme parks or vocational trips in respect of patient's current health or medication. A printout from the patient's records will be issued at no charge.