Booking Appointments Online

WITH THE PROPOSED GOVERNMENT EASING OF COVID19 RESTRICTIONS

MASKS AND SOCIAL DISTANCING RULES WILL REMAIN MANDATORY IN ALL HEALTHCARE SETTINGS BEYOND 19TH JULY 2021 – NHS ENGLAND HAVE CONFIRMED

A DOOR ENTRY INTERCOM SYSTEM HAS BEEN INSTALLED, PLEASE PRESS THE BUZZER AND THE RECEPTION STAFF WILL ANSWER. AGAIN PLEASE BE PATIENT, THEY MAY BE ON TELEPHONE CALLS TO OTHER PATIENTS

We are sorry our telephone lines are busy (01689 852204)

WE ARE NOT CLOSED, WE ARE OPEN for ALL your medical needs, and have been since the start of the covid19 pandemic,

HOWEVER our surgery door will continue to remain CLOSED

Our Clinicians will continue to perform telephone/video link/online appointments via CLINICAL TELEPHONE TRIAGE. If THE CLINCIAN deem it clinically safe and appropriate, then you will be invited to the surgery for a face to face appointment

Nurse appointments for child immunisations and other procedures can be pre-booked and our Nurses will also conduct clinical telephone triage appointments for chronic disease management, Any patients that have COVID19 symptoms will be asked not to attend the surgery, and cancel the appointment

We are operating a BOOK ON DAY ONLY for the majority of clinical telephone triage appointments available from 8am Monday to Friday, but there will also be some pre-booked and on-line clinical telephone triage appointments available each day dependent on availability of clinical staff

REPEAT PRESCRIPTION requests should be left in a sealed envelope and posted through the letter box in the front door, or emailed to Chelsfield.Surgery@nhs.net (chelsfield surgery email address) and any urine samples with completed form (up to 11am only each day) in the box allocated in the porch

DR SANJAY GROVER AND DR PREMA RAVI (GP PARTNERS)

If you are experiencing any of these symptoms (TEMPERATURE, NEW CONTINUOUS COUGH, SHORTNESS OF BREATH) you are advised by Public Health and the Government to self-isolate for 7 days, and if the symptoms do not improve then you should ring NHS 111.

Please use the link below to register for our Patient Access service. 

Patient Access Online Services

A letter is not required in order to register to use this service.  Please note, this service is available for those over 16 years of age only.  Once you have registered online photo ID will need to be produced at Reception when you next visit the surgery so that full access can be given to appointment booking and repeat prescriptions.

Once successfully registered, online appointment booking, checking and cancellation will be available with your doctors.  Up to two appointments at a time may be booked online.  

Appointments may be booked online for individual GPs and also for our Advanced Nurse Practitioner.  

When booking appointments online please give a REASON?.

Advanced Nurse Practitioner Appointments with Mandy Murrell

Our Advanced Nurse Practitioner, Mandy, can see patients for a range of appointments, with the exception of pregnant ladies, men with prostate/scrotal or testicular problems, acute bleeding, chest pain, severe depression, post natal check up and children under 2 years of age. For the above, patients should see a GP.

When booking appointments online, please give a reason. She is able to diagnose, prescribe and refer patients as a Advanced Nurse Practitioner.

She cannot see patients for Nurse Procedures, such as Smears, Travel Imms, Chronic Disease Management Reviews etc... during her Nurse Practitioner Clinic:

PLEASE DO NOT USE THE ONLINE ADVANCED NURSE PRACTITIONER APPOINTMENTS FOR NORMAL OR ROUTINE NURSE PROCEDURES

Appointments that cannot be booked online:-

Unfortunately appointments with nurses for immunisations, minor surgery, baby imms, smears  etc...

will need to be booked either on the telephone or in person and cannot be booked online at present.

If you have received a letter regarding your eligibility for an NHS Health Check, then these are carried out by the Public Health Nurses on a Tuesday Morning, bookable at Reception and not online, and you must be in receipt of an invitation letter.

Online Appointment Booking and Repeat Prescriptions

 

 
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