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Practice Management

Sandie Thompson (f)

BA (Hons), PG Dip IMS, Amspar Dip in Practice Management (Distinction)

The Practice Manager is responsible for the efficient, effective, safe management and running of the Practice and its Finance.

She can be contacted on


Sue Francis (f) New Patients/Deductions/Amendments (Mon-Thurs 7am - 3.30pm)

Gilly Preedy (f) Administration & Child Imms (Mon 6am - 1pm)

Terri Crowland (f) Administration & Clinical Coding (Tues 8-1, Wed 1-6, Thurs 8-1)

Becky Eagleton (f) Prescriptions Administrator (Wed, Thurs & Fri 9am - 12noon)

Jayne Wratten (f) Prescription Clerk (Mon & Tues 7am - 1pm)

Caroline Harvey (f) Prescriptions Clerk (Wed 8am - 12noon)

Vivian Charnock (f) Prescriptions Clerk (Wed 8am - 12noon)


Our Reception staff have a difficult job dealing with telephone calls and enquiries coming from every direction. When you telephone for medical attention the receptionist may need to ask for a few details in order to judge the urgency of your request. They have been asked to do this and the information you give will always be treated in confidence as they are bound by the same rules of confidentiality as the doctors and nurses.

Our reception staff are our front-line people and the clinicians could not do their jobs without the receptionists and administrative team. We value them highly and expect you to respect them and their role within the practice. As such, any unacceptable behaviour on the part of patients towards our staff will meet with sanctions and zero tolerance, and patients abusing the staff, whether verbally or otherwise, risk being removed from our list.

Help us to help you by please staying calm and being polite.

Layla Allen (f)
Lorraine Chamen (f)
Vivian Charnock (f)
Chanel Davis (f)
Joanna Girolami (f)
Caroline Harvey (f)
Christine McLaughlin (f)
Tania O'Shea (f)
Rowena Reeve (f)
Carol Sutton (f)
Joanne Twiner (f)
Jordan Johnson (m)


Our Secretaries deal with any patient Referral Letters (NHS and Private) and are available

9am - 3pm Monday to Friday

Please do not leave a message with the reception staff if outside of the above times, instead please ring the secretary the following day.

Sandy Crawford (f)

Wendy Hearn (f)

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